Updated: Virgin Mobile infuriates customers with 2Mbps 3G download speed cap

Click to go to articles parent site->>Updated: Virgin Mobile infuriates customers with 2Mbps 3G download speed cap


Updated: Virgin Mobile infuriates customers with 2Mbps 3G download speed cap
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Update: TechRadar has spoken to Virgin Mobile, but the firm was unable to provide an end date for the trial, nor could it confirm whether or not customers can opt-out.A Virgin Mobile spokesperson said: "we are currently trialling measures to help manage data across the mobile network more effectively to ensure all our customers continue to enjoy the benefits of mobile data on the move."We are actively monitoring how such measures impact our customers and are confident we'll only ever increase the maximum speeds available to our customers in the future."The trial is operating across our network but this is a trial and we are listening to feedback."Virgin Mobile has said that it is keeping "everyone informed through our customer forums and other channels รข€" like our customer care teams."Original article...Virgin Mobile customers will not be too pleased to learn that their network is restricting mobile broadband download speeds to just 2Mbps. After some users took to support forums to complain about a perceived slowing of 3G services, a company representative confirmed that a speed cap had been implemented late last month.The representative said that the deliberate slowdown was to ensure there was enough of the company's bandwidth to ensure all users could make good use of the service.While download speeds are now capped at 2Mbps, upload speeds are also restricted to 0.5Mbps.Good service for all?The post on the support site read: "I've received confi

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